Your privacy is important to us

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Landscape Trust is a working name of The Arnside/Silverdale AONB Landscape Trust.  

 A Charity registered in England and Wales  No. 702624

Privacy Statement for the Landscape Trust in general

The Landscape Trust is committed to protecting your privacy.  This notice is made in the light of the requirements of the General Data Protection Regulation 2018 to advise you how we use your personal information. For information specific to your privacy on this web-site, please refer to the Online Privacy Statement below.

When do we collect personal information?

We will obtain personal information from you when you:

  • Become a member of the trust
  • Book an event such as a walk, or conference place
  • Sign up to volunteer
  • Contact us by any method, including letter, email and telephone
  • Provide an article for Keer to Kent (if not already a member)
  • Make a purchase from our on-line shop  

What personal information do we collect and why?

  • We usually only collect basic personal details such as your name, e-mail address, postal address and telephone number(s)
  • When you make a purchase from our on-line shop, we collect whatever details are necessary to process your purchase transaction and deliver your goods.  This information is usually confined to your name, address and telephone number.  You payment method details are processed via our site and passed via secure connection to our payment portal partners for processing. For your security, no payment details are retained on our own site or servers.
  • If you are volunteering to work on our reserves, we may ask you to provide us with sensitive personal data, such as medical details and health circumstances for use in the event of emergency and for insurance purposes. We always treat this information in the strictest of confidence and only ever use it for the purpose for which it is collected

How do we use your personal information?

We will use your personal information for the purpose of fulfilling our objectives. Including:

  • delivery of our journal, Keer to Kent
  • providing you with information or products which you have requested
  • advising you about forthcoming events
  • administering events which you attend or have booked to attend
  • letting you know about important updates to sessions you have booked (such as an event or volunteering task being cancelled)
  • giving formal notices regarding the Annual General Meeting, or similar meetings called in accordance with the Constitution
  • appeals for funds on behalf of the Trust, which are subject to separate conditions of operation available on request.

Where we are processing data with your consent (such as on our e-mail list) you have the right to withdraw this consent at any time. You can do this using the contact information below.

How do we protect your personal information?

We take all appropriate measures to ensure that the personal information that you disclose to us is kept safe and confidential.  All payment details are passed directly via secure connections to our trusted payment partners and no such details are retained by us.

Do we share your information with anyone else?

We only share your information with others:

  • when required to do so by law
  • in cases of emergency such as sharing your medical information to healthcare workers if the need arises whilst you are volunteering for us and in order to ensure you receive appropriate care
  • in order to process the payments that you have authorised us to take
  • to enable our printers to mail out copies of Keer to Kent or other volume mailings to which you have subscribed as a member.  For this purpose, we supply only your name and address to our printers and they destroy this information once it has been used for the purpose intended.  

We will never sell your information.

What rights do you have over your information?

You have the right to:

  • ask for a copy of the information we hold about you
  • have any inaccuracies in your information corrected
  • ask us to erase your data entirely
  • object to anything we do with your data
  • ask us to restrict how we use your data

However, please note that depending on why we collected your data in the first place, some of these rights may not apply in full.

If you have any queries or complaints about how we have used your data, or would like to exercise any of your rights, please contact our Data Protection Officer using the contact details below.

We always aim to resolve complaints to the satisfaction of everyone involved, but if you are unhappy with something we have done with your data, you have a right to complain to the Information Commissioner’s Office (ICO). The ICO is an independent regulator with the power to investigate your complaint and instruct us to take remedial action if necessary.

Notices and revisions

We reserve the right to amend this privacy notice at any time. However, we take your privacy very seriously and will never change our policies or practices to make them less protective of your personal information.

If we make any changes to this policy which significantly affect you, we will notify you directly, normally through the Trust journal, Keer to Kent.

Our Online Privacy Statement

The Landscape Trust is as committed to protecting your privacy online just as much as it protecting your privacy in general.

Where does this policy apply?

Our website address is: https://landscapetrust.org.uk.  Our on-line shop website address is https://shop.landscapetrust.org.uk. This privacy policy applies across both of these websites.

What personal information do we collect and why?

IP address

When accessing our site, your IP address may be collected for spam detection or analytical purposes. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This only applies to visitors who have an account on the site.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) or other personal information included. Visitors to the website can download and extract any data from images on the website.

Contact forms

We do not store on the website any of the information you supply through our contact forms. The information you supply via the contact forms is emailed to its intended recipient and then destroyed on the website. The recipient may retain this information securely for purposes of interacting with you regarding the comments or questions you have submitted but will not share the information with anyone else, other than for the purpose of processing your request, comment or enquiry. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you visit our on-line shop, add items to your shopping cart, or complete an on-line purchase with us, your actions and interactions with the site will be recorded in various cookies.  These are necessary to provide you with the on-line shopping experience and to fulfil your order requests via the on-line shop. The lifetime of these cookies varies; some will expire when you logout or close your browser, whilst others may persist for up to three years.

When you accept our Cookie Policy a cookie will be saved in your browser to record that you have done so.  This will expire in 1 month.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may from time to time collect information regarding your use of and interaction with the site. This information will include no personal information, other than your IP address. Any such information collected will only be used in anonymised, aggregated form.

Local accounts

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except you cannot change you username). Website administrators can also see and edit that information.

Do we share your information with anyone else?

We do not share any of the information we collect via the web-site with anyone else, other than our off-site analytical services.  

How long do we retain your information?

If you leave a comment, the comment and its metadata are retained indefinitely. 

What rights do you have over your information?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any queries or complaints about how we have used your data, or would like to exercise any of your rights, please contact our Data Protection Officer using the contact details immediately below.

Contact us regarding a privacy or personal information issue.

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